Privacy Policy

1. Introduction

Stay In The Soo ("we," "our," or "us") operates the stayinthesoo.ca website. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. We are committed to protecting your privacy in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy legislation.

2. Information We Collect

We may collect the following types of personal information:

3. How We Use Your Information

We use the information we collect for the following purposes:

• -To respond to your inquiries and provide customer support
• -To communicate with you about our rental properties and co-hosting services
• -To improve our website, services, and user experience
• -To comply with legal obligations and protect our rights
• -To prevent spam and abuse through reCAPTCHA verification

4. Third-Party Services

We use the following third-party services that may process your data:

• -Google reCAPTCHA: Used to protect our contact form from spam. Subject to Google's Privacy Policy and Terms of Service.
• -Resend: Used to deliver email confirmations and notifications when you submit a contact form.
• -Airbnb: Our rental listings are hosted on Airbnb's platform. Bookings made through Airbnb are subject to Airbnb's own privacy policy and terms.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact form submissions are retained for the duration of any ongoing business relationship and for a reasonable period thereafter for record-keeping purposes. You may request deletion of your personal information at any time by contacting us.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for all data transmitted between your browser and our servers. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Under Canadian privacy legislation, you have the right to:

• -Access the personal information we hold about you
• -Request correction of inaccurate or incomplete information
• -Request deletion of your personal information
• -Withdraw consent to the processing of your personal information
• -File a complaint with the Office of the Privacy Commissioner of Canada

8. Cookies

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the website.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: